MyNovocure®
Support for your patients and practice throughout treatment
MyNovocure is here to help by providing personalized patient support and practice support when needed, available 24/7
Patient Support
Once your patient has been prescribed Optune Gio, they will be connected with a member of the MyNovocure team. From that point on, MyNovocure provides personalized support for your patients and practice from Day 1—and every step of the way
Note: MyNovocure cannot provide any medical advice. To ensure proper guidance, MyNovocure will direct your patients to ask any treatment-related questions to you
Treatment Resources
MyNovocure has resources available throughout treatment, from answering questions to facilitating supply reorders, MyNovocure is here to help your patients stay on track.
MyNovocure can help your patients with the following:
- Insurance support within the US
- Optune Gio training as needed
- Tips for integrating Optune Gio into their daily life
- Resources for your patients traveling with Optune Gio
- Treatment information, including how it works and possible side effects
- Troubleshooting any technical issues
- Reordering supplies, such as arrays or extra batteries
Optune Gio Buddy Program
Remind your patients to sign up for additional support
- Prospective and current Optune Gio users and caregivers can connect with experienced users and caregivers based on topics of interest
- Connections are usually scheduled within 48 hours of a request made via the website or toll-free registration number
Your patients can learn more about the Buddy Program and register online here or call the toll-free registration number at tel: +1-844-247-1636
Practice Support
Click on these 4 steps to help you integrate Optune Gio into your practice
DISCUSS treatment plan with multidisciplinary team, patient, and caregiver
A coordinated approach with your multidisciplinary team is key for ensuring consistent communication with patients and care partners.
Present Optune Gio in a way that addresses your patient’s needs and concerns.
Remind patients and care partners about the support available to them through MyNovocure®.
Recommend the Buddy Program. It allows your patients to speak with current Optune Gio users who can share their personal experiences using Optune Gio. Go to Optune Gio Buddy Program Enrollment.
Reinforce the treatment plan at subsequent visits.
SUBMIT prescription order form and supporting documentation
Submit: Office submits complete prescription order. MyNovocure will begin the benefits investigation on behalf of your patient. After submission, your assistance may be needed. If so, you will be contacted by a MyNovocure team member.
Support: Once the prescription is processed, the Optune Gio Treatment Kit is delivered to your patient’s designated Device Support Specialist (DSS).
Initiate: DSS delivers the Optune Gio Treatment Kit to your patient and completes technical training in the home (or clinic).
FOLLOW UP 2 weeks post Optune Gio initiation to review integration and skin care
Schedule a follow-up with your patient 2 weeks after initiation to encourage a positive response.
Discuss integrating Optune Gio into daily life and proper skin care, as managing skin-related AEs is paramount to optimizing time on therapy.
MANAGE each patient via monthly follow-ups and review of the Optune Gio Usage Report Maintaining treatment with Optune Gio is critical for the realization of maximal treatment benefit
Review the monthly Optune Gio Usage Report to help
- Gain insights into how well each patient is adjusting to treatment with Optune Gio
- Establish usage goals that are appropriate for each patient
Each patient can also contact their Device Support Specialist (DSS) for tips to help optimize their time on Optune Gio
MyLink™ makes usage data collection easier
MyLink lets your patients easily upload their Optune Gio data to the remote storage server from the comfort of their homes
Increases Novocure’s virtual patient support capability and enables your Novocure DSS to better support your patients
Provides you the usage information you need to monitor their treatment
Note: MyNovocure cannot provide any medical advice. To ensure proper guidance, MyNovocure will direct your patients to ask any treatment-related questions to you.
Contact MyNovocure 24/7 for personalized support for your practice and patients
Support available 24/7
Call us 24/7:
(toll-free)
Or email us:
GBM, glioblastoma.